Privacy Policy

Last updated: 10th October 2025
Effective date: 10th October 2025

Welcome to Chlorophyll Organics (“we”, “us”, “our”, “Chlorophyll Organics”). This Privacy Policy describes how we collect, use, disclose, transfer, and store your personal data when you use our website, submit quote requests, contact forms, or otherwise interact with us. It also describes your rights and our practices concerning your personal data.

By using or accessing our website (e.g. dev.chlorophyllorganics.com or chlorophyllorganics.com) or submitting any form (contact, quote requests, career applications, etc.), you agree to the terms of this Privacy Policy and consent to our collection, use, disclosure, transfer and retention of your personal data (as described herein).

If you do not agree with any part of this Privacy Policy, you should not use or interact with the website or provide any personal data.

1. Scope and Applicability

This policy applies to:

• Visitors to our website (including browsers, prospective customers, distributors, partners)
• Users who request quotes or contact us
• Applicants (for careers form)
• Distributors or business leads providing distributor information

It does not apply to personal data collected by third parties (for example, if you follow a link to an external site, or use a third-party social login). You should check their privacy policies separately.

2. What Information We Collect

We collect different types of information depending on your interaction with us. Broadly, we divide into:

We do not intentionally collect sensitive personal data (such as race, religion, health data, biometric data) unless separately and explicitly consented by you under required legal safeguards.

3. How We Collect Information

We collect data via:

• Forms you submit (contact form, quote request form, career application)
• File uploads (e.g. resume)
• Automatically / passively when you browse our website (via server logs, cookies, analytics)
• Business partnership / distributor contact forms
• Third parties / service providers (e.g. analytics tools, CRM systems, email service providers)
• Public sources / third-party databases (only when permitted by law)

4. Use of Your Information

We use your personal information for the following legitimate business purposes:

• To respond to your quote requests, contact us forms, inquiries
• To provide services (i.e. pass data to local distributors for order fulfillment)
• To facilitate recruitment when you apply for jobs
• To manage distributor / partner relationships
• To send communications (email confirmations, updates, newsletters or service messages)
• To improve our website, user interface, content, performance, and offerings
• To perform analytics and understanding user behavior
• To detect and prevent fraud or abuse
• To comply with legal obligations, enforce our rights (e.g. in disputes), respond to lawful requests (e.g. court orders, government agencies)
• To retain records in line with regulatory, tax, or business requirements

We will not use your data for a purpose that is materially incompatible with the original purpose you provided it, except with your consent or where allowed by law.

5. Sharing, Disclosure, and Transfer

We may share or disclose your personal data with the following categories of parties:

• Local distributors / delivery partners to fulfill product requests or deliveries
• Service providers / vendors / contractors (e.g. email delivery services, CRM systems, analytics providers, cloud hosting, IT services) — they act as processors and must comply with data protection obligations
• Business partners / affiliates under confidentiality obligations
• Legal, regulatory, or governmental authorities, if required (e.g. law enforcement, compliance, court orders)
• Successors / third parties if we merge, are acquired, or transfer business assets
• Other users if you post or share content publicly (e.g. forum, testimonials, publicly visible content)
• When we transfer data across borders (for example, to servers located outside your country), we will ensure appropriate safeguards (e.g. standard contractual clauses, data processor obligations) to maintain privacy and security.

6. Cookies, Tracking, and Analytics

We use cookies and similar tracking technologies to collect and store data about your browsing activity. These include:

• Session cookies (which expire when you close the browser)
• Persistent cookies (to remember your preferences)
• Third-party tools (e.g. Google Analytics, possibly Facebook Pixel, etc.)

You can typically disable or control cookies via your browser settings. Note: disabling some cookies may degrade your experience or limit access to certain features of the website.

We may also use analytics tools to understand how visitors use our site, which pages are popular, or how to improve content or performance.

7. Data Retention

We will retain your personal data for as long as necessary for the purposes for which it was collected, unless a longer retention is required or permitted by law.

Retention factors include:

• Duration of our relationship / active interest
• Legal, regulatory, accounting, or tax requirements
• Resolving disputes, enforcing our terms
• Backup or archival purposes

After that, we will either delete or anonymize your data so that it no longer identifies you.

8. Security

We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, loss, misuse, alteration, destruction, or breach. These may include:

• Encryption (in transit/HTTPS, and where applicable at rest)
• Access controls, authentication, role-based permissions
• Regular security audits, updates, patching
• Secure storage and backup procedures
• Data minimization and internal policies

However, no system is completely secure. If a data breach occurs, we will take lawful measures, including notifying impacted users and authorities as required by law.

9. Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have certain rights over your personal data, including:

• Right to access: request a copy of your personal data
• Right to correct / rectification: ask us to fix inaccurate or incomplete data
• Right to deletion / erasure: request deletion in some circumstances
• Right to restrict processing: ask to limit use of your data under certain conditions
• Right to portability: request that your data be transferred to another controller in a structured, machine-readable format
• Right to object / opt-out: especially in relation to direct marketing, or processing based on legitimate interests
• Right to withdraw consent: where processing is based on consent
• Right to lodge a complaint: with a relevant supervisory authority or regulator

To exercise these rights, please contact us (see below). We will respond in a timely manner (as required by law) and will verify your identity before acting on sensitive requests.

You may also unsubscribe from marketing emails or communications via unsubscribe links or by contacting us directly.

10. Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from minors under 18 without parental consent. If you become aware that a minor has provided us data without consent, please inform us and we will delete such data.

11. Third-Party Links and Services

Our website may contain links to third-party websites or integrations (for example, social media, partner sites). We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to read their privacy statements.

When you interact with third-party services via our site, they may collect data independently, and this policy does not govern their practices.

12. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time (e.g. to reflect changes in law, business practices, technologies). We will post the “Last updated” date at top and may provide additional notice (e.g. via email or site banner) for significant changes.

Your continued use of our website or services after changes implies acceptance of the revised policy.

13. Contact / Grievance Officer

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or how we handle your personal data, you may contact:

Chlorophyll Organics
Email: contact@chlorophyllorganics.com